Welcome HOTEL GREEN

FAQ

Q What time will you put in the accommodation?

The entrance is locked at 7 o’clock, 23 o’clock. Those who plan to arrive early in the winter season or late at night please be sure to contact us. Check in 14:00 Check out 9:30

QIs there a place before check-in or after check-in?

There is a break (nap) room on the accommodation building B floor. As a luggage storage room, there is also a simple changing room so please use it freely. Because it is a common space please manage valuables securely. Also, please leave it to the reception desk when you go out. It is available until 17:30.

QWhen should I book for New Year’s holiday or consecutive holidays in Jan?

We can receive your offer of reservation during August.1～September.5 by phone call for New Year’s holiday or consecutive holidays in Jan. However, we are afraid, it’s not first-come, first-served bases. We are taking a lottery basis. We call you back during 6th-10th of Sep if you win a lottery.

QWhat is available in your room?

There are tea sets and bath towels, towels and toothbrushes available. (Replacement fee will be charged).

QIs there car parking nearby?

There is a private car parking in front of restaurant(for 7 cars).
And, there is Sunvalley free public car parking in front of a private car parking(for 150 or more cars).

QWhat time can I take bath?

It’s available for 24 hours, but we ask all guests to take bath during AM 6:00-PM 11:00 to avoid accident. We clean up bathrooms every morning, and it takes about 1.5 hours.

QDo you have any nap room, changing-room and the place we can temporary leave our baggage?

We have a nap room in lodgings B. You can also use it to leave your baggage temporary. Simple changing-room is located together with above room.
Before check-in and after check-out, please use it freely. Please ask the front desk to keep your valuable goods without fail.

QWhat time can I enter the inn?

The entrance opens at 7 o’clock. (Winter only)
Before 14:00 check-in, you can use a common room where you can leave your luggage, change clothes and take a break.

QDo you have a curfew?

We close at PM 11:00 every night.
In case if you arrive after PM 11:00, please kindly call us in advance.

QWhat kind of items I can find and use in the bathroom?

You can use shampoo, soap, body soap, hair conditioner freely.
And, there is a hair dryer installed in Man’s and Women’s bathroom each.

QDo you accept credit card to pay?

Only payment for accommodation is available.
Available：Visa、Mastercard、JCB、American Express、Discover、Diners Club
Please pay cash at the restaurant.

QCan I smoke in the room?

We are afraid, smoking is not allowed anywhere inside of hotel excepting a separate room for smokers located in lodgings B.

QShould we place order anything to use the lounge?

The guests who stay can use after dinner freely.
There are some magazines, picture books, board games, etc.

QI want to have a spree. Do you have enough space for that?

We are afraid, we do not have such space. We recommend our guests to use the lounge or cafe just for usual dinner party. They are closed at PM 10:00. Please enjoy in your room after the time.
If you want to go on a spree, please find other hotel.

QIs there gas station nearby?

There is no gas station nearby the hotel.
The last gas station is located at Kanbayashi.
So, please fully refill your car with gas before you come to our hotel.

QCan I connect to the internet?

Yes, you can use free Wi-Fi in your room.

QDo you have a staff member who can speak English?

No, we don’t have.
We support you with gesture or body language.

QIs there rental skiing?

We have system for ski only. We do not have a snowboard rental system.

The set is three points: ski, shoes, stock.
There is no rental of snowboards, wear, gloves, goggles, etc.
The table will be the price for customers who are staying.
Advance reservations are not accepted.

	half day	1day	1.5day	2day	2.5day	3day
Adult set	1,800	2,800	3,800	4,800	5,800	6,800
Children’s set	1,000	1,800	2,500	3,300	4,000	4,500